Welcome to CookPilot Plus. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
CookPilot Plus is an online store offering kitchen tools, cooking accessories, food preparation gadgets, storage solutions, and related household products.
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Pricing
We make every effort to display our products as accurately as possible.
Product images are for illustrative purposes only and may vary slightly from the actual product received.
All products are subject to availability.
Prices are displayed in USD unless otherwise stated.
We reserve the right to modify prices, discontinue products, or limit quantities at any time without notice.
3. Orders & Payments
Once an order is placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order for reasons including product availability, payment issues, pricing errors, or suspected fraudulent activity.
Full payment is required at checkout.
4. Shipping & Delivery
Orders are typically processed within 1–3 business days.
Estimated delivery times generally range between 7–20 business days depending on the destination and shipping carrier.
Delivery times are estimates only and are not guaranteed.
Delays may occur due to customs procedures, weather conditions, holidays, carrier issues, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect information provided at checkout.
5. Returns & Refunds
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
Refund or replacement requests will be reviewed on a case-by-case basis.
Returned items must be unused and in their original condition whenever applicable.
Refunds approved by our team will be processed to the original payment method.
Refund processing times may vary depending on your payment provider.
6. Intellectual Property
All content on this website, including logos, text, images, graphics, product descriptions, and designs, is the property of CookPilot Plus and may not be copied, reproduced, distributed, or used without prior written permission.
7. Privacy
Your personal information is handled securely and used only for order processing, customer support, and communication related to your purchases in accordance with our Privacy Policy.
8. Limitation of Liability
CookPilot Plus shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Italy.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@cookpilotplus.com